Originally Posted by
csutter
Am I alone in never having gotten the bloody e-gates to work? I actively avoid them now after way too many times of beep, reinsert, beep, reinsert, beep, reinsert, followed by being stared down by the even-ruder-than-normal officer in the walk of shame queue next to the gates...
Your chip is probably not working. This happened to me, I asked the immigration officer if the chip was broken and it was. You can get the passport replaced for free but it is a bit of a faff.