Originally Posted by
AllieKat
I had my first unattended kiosk fail with any card yesterday. Argos apparently has their system setup to see the signature entry, display "not authorised", and force you to wait in the long queue (which I did). Granted this is a case of the kiosks simply not parsing the CVM list, but it proves the theory that having offline PIN somewhere in the list is all you need is totally bogus.
PS the reason I know it is a chip and PIN related problem is the message on the POS was that the only non-chip and PIN cards accepted are Argos cards. The system simply did not bother parsing the CVM list far enough to even see if their was a PIN it could use. I know this is Argos' fault. But as a customer all I can think is "it would be nice if the card companies fixed this."
Though, I must say, I'm very glad I got the HSBC card. Having contactless eliminates 90% of the issues in London at least.
Technically an attended terminal rejected your card, which is even worse than the unattended kiosk problems that crop up from time to time. I say they should be reported to Visa/MC--if they don't know, they won't fix (card or otherwise).
Originally Posted by
othermike27
A couple of us here tried earlier to ask why USAA changed the CVM list from the old cards, and the only answer was "business decision," which is no answer at all.
The CVM order change by USAA, plus a frustrating experience dealing with AFCU's antiquated processes and Chase's waffling on when they will implement PIN preference, have convinced me not to run after any more promised Chip+PIN cards until things settle down a bit - at least until a few months after the October "event"
coming up.
Too bad Diner's Club still hasn't reopened apps.
UNFCU seems like a safe bet though, especially since the Elite has no FTF now.