Originally Posted by
SeeBuyFly
Why should AA be bothered about someone who will not be a high-value customer in future? It's not personal, it's business. But he will have his Lifetime PLT membership.
If UA and it's craptastic program can honor a 10MM GS, surely AA could do SOMETHING for someone who's given them a lot of cash over the years - especially because there's only a handful of people who have flown that much. 8MM represents a significant chunk of change. Especially if he ended up making his underlings fly AA too.
Even a small token can go a long way, and even encourage those still flying by showing them that loyalty still means something to at least one airline.