Booked ages ago, JER-UK-IAD. Very recently BA changed our last (LGW-JER) sector, as they had dropped the 2772 and moved us to the later 2774. However ...
- 1. ba.com no longer shows the booking in MMB unless I force it using "Add a Booking". This then shows us on the 2774. BUT - the booking disappears again as soon as I leave the page.
- 2. The BA app shows us on BOTH the 2772 and the 2774
It seems to me that the change made by BA resulted in the booking being corrupted on ba.com, although CheckMyTrip is showing everything as I would expect [last sector 2774]. My concern is that a corrupted MMB may cause some difficulties with OLCI and PYOBP, and subsequent chasing of TPs/Avios.
Could the corporate wisdom suggest where I turn to get this fixed. Gold line doesn't seem the obvious place to get IT help - do we still have a BAEC IT helper?