At one time I frequented the one in Madison WI. They use to have a frequent stayer program, which I guess they discontinued. I had several "cards" filled out for free stays, but never received anything back. I mailed them my copies of the cards and they would not except them. After losing those stays I never tried the chain again. I hate getting ripped off.

But in retrospect I really enjoyed the hotels. That was some 3 years ago and I wondered if they had changed their collective attitude yet.

How does their frequent stayer program stack up these days to others in the industry?

Curious,

TFB