FlyerTalk Forums - View Single Post - Chase Retention Bonus Offers: June 2015-June 2019 [ALL cards]
Old Jun 3, 2015 | 12:18 pm
  #9  
TMM1982
Suspended
 
Join Date: Dec 2014
Posts: 8,460
Originally Posted by Trinob
My AF hit on my statement today. I called in and had no retention offers on my account i was told.

I asked how long I had to cancel the card and get the AF refunded. I assumed it was 60 days or so.

The rep then told me even if I cancel or I downgrade i still have to pay the $95 annual fee because it posted.

Anyone ever heard this before? I pushed back a little but figured I would HUACA.
That rep is flat out wrong. Did you get their name? I would call back and then mention your prior conversation so the rep can get some more training.
TMM1982 is offline