Originally Posted by
Trinob
My AF hit on my statement today. I called in and had no retention offers on my account i was told.
I asked how long I had to cancel the card and get the AF refunded. I assumed it was 60 days or so.
The rep then told me even if I cancel or I downgrade i still have to pay the $95 annual fee because it posted.
Anyone ever heard this before? I pushed back a little but figured I would HUACA.
That rep is flat out wrong. Did you get their name? I would call back and then mention your prior conversation so the rep can get some more training.