I was not offered retention bonus today for my British Airways card, on which I have spent perhaps $5 in each of the past three years. The annual fee was on my current bill. I have had the card since May 2011 (just over four years). i mentioned the two rounds of British Airways miles devaluations and that I was going to close the account if I did not get a retention offer to my satisfaction. The agent clearly understood that I was asking for a retention offer and asked me for some identifying information in order to check for retention offers. I closed the card, reversing the annual fee that had posted. I had previously moved as much credit as possible from my BA card to another Chase card in an earlier call, in which I was also told that no retention bonus was available. So, I am convinced that my conversations went correctly and that there really were no retention offers available on my account.