Originally Posted by
Widgets
2 passengers clapped for me when I insisted on charging someone for their oversize carry-on when it wouldn't fit onboard. This was all at the bottom of the jetway.
The FA was confused... "weren't you checking them for free at the gate?" And I said "Only if they're actually size-compliant! Everyone would haul their giant bags up to the gate if they expected them for free. It's punishing the guys who play by the rules."
I would have given you a JWD certificate and sent an handwritten note to HQ. FAs should be thrilled you were doing this. If DL would reward this (and stopping people with more than 2 carry ons) like they do getting a flight out on time, it would be great. If only the GAs everywhere (but I'd really love it at my home base of LAS where they are very lax about it) would do this...