Originally Posted by
golfmad
I love the way AA do it (automated calls to two numbers and emails). Possible too much information but I'd rather have too much than too little.
I nearly posted about how MH handle this a few weeks back but decided against it. We've had a flight brought forward by 15 minutes in August. They sent me a new e-ticket. Then a couple of hours later sent me an explanatory note & another new itinerary to my e-mail, plus a text to my mobile.
It's too much, but there again better to have that than nothing at all...