Originally Posted by
Tritgr
My wife is connecting in FRA from a flight from the US arriving in Terminal 2 to a LH flight departing from Terminal 1. She is not familiar with FRA, so I am considering using the arrival service to help her get from her arrival gate to the Lufthansa Lounge. She will not have any luggage (except for a small piece of hand luggage.
Two questions: has anyone used the arrival service in FRA? and do you tip the person who meets and helps you?
I do not think Amex is going to cover that one but good luck. The service is contracted out an you can hire the same company amex uses direct. But the Germans are very very efficient and I do not think she will have trouble connecting.