FlyerTalk Forums - View Single Post - Delta Refund Status - Slow Refunds Blamed on Amtrak Tragedy
Old Jun 1, 2015 | 6:26 pm
  #3  
MSPeconomist
A FlyerTalk Posting Legend
40 Countries Visited
60 Nights
5M
15 Years on Site
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Some airlines (IIRC primarily UA but maybe it was AA) have been hit with substantial fines from DOT for the slow processing of refunds. These may have been mandatory refunds, such as from cancelled flights or the 24 hour refund (which would apply to UA but not AA, which has chosen the 24 hour hold).
MSPeconomist is offline