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Old Jun 1, 2015, 5:46 pm
  #32  
SuperG1955
 
Join Date: Jan 2008
Location: NYC, MSY
Programs: DL DM, 1.5MM, NEXUS, Sky Club Lifetime, Admirals Club Lifetime, LowValueCustomer everywhere
Posts: 6,447
Originally Posted by dzflyer
Ok gentleman and madames......logged in to delta app on my wife's phone it worked....so now I know it's my phone.....Both have samsung galaxy s4 .....interesting thing is I only had to login skymiles account and password on hers ..... on mine it makes me do skymiles account password last name ....any thoughts....if I factory reset do I lose everything
Now you're getting somewhere. Try the following on your phone:

1. Clear the Apps Cache
2 Uninstall the app.
3 Turn the phone off.
4. Pull the battery.
5. Hold the power on button for 10 seconds.
6. Replace the battery.
7. Turn the phone on
8. Go to the Play Store.
9. Enter Fly Delta and search
10. Install the App.
11. Retry your login.

Good luck
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