Originally Posted by
AwardBee
Just realized that their call center may not be open Sundays :\
1) I was so pissed I waited until Sunday!
Originally Posted by
zink88
I was instead routed to reservations in Nebraska where the agent advised me he is unable to combine the points and that I would have to wait until member services opens tomorrow morning.
2) How do you know what state they're in?
3) I had the same problem. After 2nd time calling and being denied, I asked if a supervisor could help. They transferred me to a supervisor and apparently told him everything because he immediately said, "Ok, I've only done this once before, but let me see if I can log into their system to transfer points for you." It took maybe 10 minutes longer than normal, but I got my points transferred on a Sunday.
If we do have until 10pm, then great... but I didn't take any chances.