Originally Posted by
Michilander
Was this when you were departing LAX, or when you were making a domestic connection after returning from overseas?
The only time I did not get Pre since I enrolled in GE and they approved Pre on international itineraries was when I flew SYD-SFO in 2013. Did not get Pre for the domestic flight connection. Since that one time, however, I have always been able to get Pre for the domestic connection by refreshing the BP after clearing customs. I have gotten Pre on every domestic departure since GE.
You have to have your Known Traveler Number in your reservation for this to work, though. Have you double-checked on that? Some folks have even reported the KTN disappearing from reservations, so you might want to check on it just before you check in for the flight.
I have received Pre on all domestic flights I have taken except the ones connected to international arrivals in the US. Yes, I have my KTN in my profiles for AA, UA and Delta. It appears the issue is that when boarding passes are printed outside the US they have no use for the KTN and do not print TSA Pre on the boarding pass. This does not surprise me. What does surprise me is that I cannot show my GE id and receive TSA Pre at LAX when I arrive back in the US.
I have been told twice now by TSA at LAX that GE has nothing to do with TSA Pre and travelers are given TSA Pre on a random basis. This seems to contradict what is indicated on the CBP site when I applied for GE. If I have to stand in line at the airline counter to get my boarding reprinted after an international flight this detracts from the purpose of getting GE. This is particularly true since most major international airports in the US appear to be installing kiosks that all US residents can use when arriving in the US.