I too wrote to Greenpoints yesterday and received the same reply everyone else did.

I must say I am pleased with their decision. To be a good corporate citizen is to recgonize when me make a mistake and to fix it. Greenpoints has done just that. For some of us to say that we will never use them again does nothing to reinforce a companies decision to respond positively to customer feedback. We complained, they listened. Did we all abandon our airlines when they made changes to their programs we did not like?

TW