Originally Posted by
olouie
On a flight where the FA was forcing anyone in the C group with a bag larger than a backpack to gate check bags. Has anyone seen this before? Even for bags that would fit under the seats.
FA claimed this is WN policy even if you can find space.
Nope, that's a new one (for me).
You're A+; call that number and complain. Ask that they cite the "policy" and provide a copy.
Then follow-up with an email with date, flight#, which F/A (Assuming not an -800, "A" = Front, "B" = Back, "C" = mid-cabin).