Originally Posted by
jpauls123
Nothing unusual except that they do seem obsessed with the weight of carry on -- not merely the size.
This is an obsession of MXP and its staff, not of Alitalia. In fact they are one of the most relaxed airline in the world with respect to hand luggage
Originally Posted by
jpauls123
Could not upgrade to E+ easily due to the wretched website
You cannot upgrade to E+ on the website, but you can do so at the airport or on-board. Do not expect it to be cheap because E+ for AZ is a separate travel class, not the rubbish US airlines sell as "economy +"