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Old May 30, 2015 | 10:20 pm
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Fagin
 
Join Date: Jan 2007
Location: Miami FL
Programs: AA Gold
Posts: 48
AA and JAL award ticket Concerns

Have booked a multi city award ticket using AA, JAL and CX and have 2 questions. My first flight is out of MIA to ORD on AA, this flight is booked under a separate booking and confirmation due to the 4 leg rules on award flights. The next leg from ORD is on JAL to NRT and the remainder of my trip is on this booking and confirmation, both flights are first class. I was told at the time of booking that AA would be able to check the luggage through to the JAL flight, last week at the airport I wanted to confirm this again and the first class to agent told me as the bookings were separate they are not allowed to check luggage through and I would have to collect the luggage in ORD and then check back in with JAL. Can anyone confirm if AA can indeed check the bags through? Also the second issue brought up another concern as we only have a 2 hour layover in ORD, so if there is a delay it might be difficult to re check in, does anyone know should there be a delay on the first leg that caused us to miss the JAL flight what is my recourse and rebooking option? As part of one world I would think both of these issues would be straight forward and handled and honored by AA / JAL but want to ensure. Thanks in advance.

Last edited by Fagin; May 30, 2015 at 10:21 pm Reason: Title
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