Originally Posted by
DL2SXM
well, as much as I am a delta fanboy, this practice of subbing lesser, inferior aircraft is totally unacceptable. Especially when you have B6, UA and AA competing for passengers on this route. I am sure DL will lose some business to the competition out of this unacceptable practice. If DL wanted to not lose valuable customers, they should provide a full refund for customers that paid for a J ticket.
A full refund? All of the DL fanboys would say that DL took the passenger from A to B, or JFK to SFO/LAX in this case, which is all that the CoC require. DL doesn't guarantee aircraft type or seating, so everyone just needs to be happy with what DL gave them.
You do realize, don't you, that you can lose your fanboyhood status for mentioning the R word, especially when the word full is used in the same sentence.