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Old May 28, 2015 | 11:59 am
  #1  
Campath
 
Join Date: Mar 2011
Posts: 370
Using an eCertificate for award booking

I have a $50 USD Delta eCert that I bought to trigger a $50 statement credit from the Delta Gold Amex. The terms of the cert allow it to be used for airfare, taxes and fees but no other expenses.

I am attempting to buy an award ticked and pay the taxes (approx $52) with the certificate. When I try to use the certificate I only have the option of booking revenue tickets. If I switch the display from $ USD to miles, the eCert gets deactivated.

Is there any way around this or do I need to call Delta? Will they waive the phone booking fee in this case?

Last edited by Campath; May 28, 2015 at 12:21 pm
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