FlyerTalk Forums - View Single Post - AA Protection for OSO / IROPS / IRROPS / Misconnect on Separate AA / oneworld Tickets
Old May 27, 2015, 2:42 am
  #120  
jcbec
 
Join Date: Apr 2012
Location: SFO
Programs: EXP
Posts: 52
I am receiving conflicting information about ticket protection on AA to Oneworld on separate ticket. I was booked 26 May AA945 DFW-SCL Arriving 27 May, 001 ticket. Connect on LAN932 SCL-MDZ on 045 ticket stock. DFW-SCL segment is delayed 12hrs causing misconnect to SCL. Multiple agents (Exec Plat desk and DFW agents) have said that they cannot protect me on a flight SCL-MDZ. Is the information I am receiving correct? How would I explain to an agent that AA has to honor my connection to MDZ?
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