Originally Posted by
bmwe92fan
+1000 - they don't aspire be one and to be honest, in their defense, they don't pretend to be... If I were to sum it up - their strategy from a consumer perspective is simple: "We suck the least of the US carriers"
That would be ok except they are not even close to being the best US carrier. In fact I'm not sure who they beat? Certainly not DL who is light years ahead of them. Their only claim to Fame is Star Alliance and availability of awards. Other then that they are pitiful in all respects.
This from a 1K for 3 years until this year and will not even be Gold next year which is what I think of them now.
And of course I will never book a ticket with them that includes a RJ , CJ etc.
Interesting that nobody has commented on the pitiful performance of the Cockpit Crew and Ground personnel that always knew the plane was oversold and the luggage that would likely be loaded.
Amateur Hour!!