Originally Posted by
writerguyfl
Why not? Sometimes the easiest way to fix a problem like this is to do nothing. One of the two parties might change flights. Or, perhaps an equipment change might occur.
That's how we used to handle this sort of thing in the hotels in which I worked. Occasionally, the sales people would double-book a conference room or suite. No one usually did anything until a week out, in hopes that attrition or a cancellation happened.
Perhaps Delta does something similar. Maybe they don't deal with this type of problem until 6 weeks out. That's about when your flight is, right?
If it's something easily duplicable, like a small conference room or a suite that can be upgraded, that's one thing. (I've seen a hotel double-book most of its function space, and refuse to admit it. It wasn't pretty.)
But telling someone early, when there are still a lot of choices remaining, has to be better than telling them late when there are fewer.