Originally Posted by
cxfan1960
I was told my daughter was upgraded from PEY to J on her way back to US. She hasn't landed so I do not know the details. It is not her birthday (not even close), not her MPC anniversary (< 2 years), not at any milestone, and she is only Marco Polo Green. There are usually a few DMs, GOs and SLs on CX872. I have no idea how CIV works.
They have been doing upgrades based on CIV for years on BA. There is a frequent trend of first time Y+ flyers getting upgrades to J as a taster of what you could get if you spend a little more.
There are also the times (fog/snow etc. at LHR) where ops are kept so busy rearranging flights the CIV score goes out of the window and the first passenger who fits a requirement gets moved regardless of the colour of their card.