Sadly, these kinds of flyers are on every airline: confused about the benefits and expressing their frustration in a child-like manner.
Originally Posted by
milesandmoremiles
Sadly, stuff like that happens all the time in PHX with pmAA Exec Plats. The sense of self entitlement is sadly extremely prevalent. I see it all the time on my visits to the Clubs in PHX.
WOW. I assume you can back up your assertions with some sort of documentation or other evidence? Maybe I should start a new thread about all the pmUS elites that complain to agents at the front desk of the CLT C/D club about not getting their upgrade (something I've personally witnessed quite often)... but that wouldn't be very neighborly of me, would it?