Originally Posted by
kats
Unfortunately our systems are not responding, so we are unable to process your request at the moment. We apologise for this inconvenience and suggest you try again later.
I have been getting this message when I tried to redeem avios in the past several hours.
I'm getting the same thing
Originally Posted by
percysmith
Kats: same here too
My best advice is for you to call in. I find when this message appears it invariably refuses to go away!