FlyerTalk Forums - View Single Post - BA didn't inform us of an aircraft change, good service recovery through!
Old May 24, 2015 | 9:50 am
  #14  
orbitmic
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Originally Posted by callum9999
I wouldn't personally call losing a day of your holiday and flying in the cabin you originally booked particularly good service recovery - that seems to be the absolute bare minimum to me!
I agree it is merely a very standard offer in the case of a booking disruption due to the airline. That said, I am not too sure what else reservations could have done bar offering a refund or the difference or a rebooking on another day when the original travel class was available.
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