FlyerTalk Forums - View Single Post - BA didn't inform us of an aircraft change, good service recovery through!
Old May 24, 2015 | 9:19 am
  #12  
paul4040
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Join Date: Feb 2013
Location: UK
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Originally Posted by Boten
I have made many schedule changes in my airline career and I am pretty sure that at some point you would have been sent an email.
I'm absolutely convinced that BA will not have sent the OP an email.

This is not a schedule change. This was a change of equipment involving a downgrade and seat change. I'm afraid BA, to their discredit, doesn't send out emails when that happens. It's well documented here.
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