FlyerTalk Forums - View Single Post - BA didn't inform us of an aircraft change, good service recovery through!
Old May 24, 2015 | 7:11 am
  #5  
callum9999
 
Join Date: May 2011
Posts: 2,379
I wouldn't personally call losing a day of your holiday and flying in the cabin you originally booked particularly good service recovery - that seems to be the absolute bare minimum to me!
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