Originally Posted by
lisagurl2
Just a quick note to say thank you all. I did contact United via customer service and I am following up with UA Insider.
Cool! Last time I had an awesome FA I sent in a note to Customer Care and this was a part of the response (I'm omitting the canned portion of the response):
Your comments have been forwarded to key senior management in Inflight
Crew Services. I know [FA's name] and his supervisor will be very pleased to
read your kind words.