Originally Posted by
Kat007
That rep said I would not receive ANY points (shocking, not even 1 point!) because it was the international airline. I also had two other tickets with AA with all the details, which he also failed to explain why I didn`t get any points.
"That rep"?
One rep?
Any one rep can give you wrong information.
HUCA (Hang up, call again) and speak to another rep (not mentioning the previous conversation).
And have you waited long enough?
MR points don't post right away, they don't post in what anyone with experience at other banks would even call a reasonable amount of time. Ie, you may have to wait
up to about two months after your purchase to see anything about the points online.
(I have purchases as far back as Apr 3 for which no points show yet online, and my second statement since then was already issued yesterday.)
So
when did you make these airline ticket purchases? And how many Amex statements have been issued since those purchases posted to your Amex account?