Originally Posted by jordanD

YVR-NRT. Was on the Dreamliner in J. New product is very good. Seats were fully adjustable (I did notice some food pieces/crumbs by the window), entertainment system quite decent. Very nice hard product overall IMO. The Service from the Vancouver based crew was just awesome. It was clear they they were proud of the new plane and genuinely wanted the passengers to feel welcome and comfortable. Made you wish the flight was actually longer than 9hrs. How do let AC know we were pleased with the service? They have an online comment form, but I think it has not been updated since 2005!