OK, tried Twitter. Failed. They said "work with reservations". Tried to have a conversation...thought they might say "send us details", but they did not.

So before I DM them anyway, let me step back and ask this: am I off-base to begin with? What are a passenger's rights (or airline's obligations) when a future schedule change creates a misconnect? (Is there a set of rules somewhere on the AA site?)

Throughout my years of travel, on any airline, I've picked up the phone and resolved it in one call - the agent rebooks me only the best possible available routing. My original fare bucket is almost never available on the new flight (whether an award or some cheap coach ticket), but that has never mattered. In some cases, the schedule change gives me a much better routing than what I had originally. In others, it's worse. But either way, I've never been told I can't have the most logical routing - assuming it's fully available in my cabin of service.

But is there any rule that says the airline must do this? Or are they only obligated to reroute on the same day or something? I feel like one of two things is going on here: (a) the liaison is claiming that because my original itin had 2 connections, so must my new one or (b) because my original itin had AA-operated flights, so must my new one.

I was semi-comfortable with my original 2-connection itin, but much less comfortable with this one. 2 hours and 25 minutes less comfortable, to be exact.