Originally Posted by
skycrab
On Tuesday, I was on UA922 EWR-LHR in BF due to IRROPS.
This is the first time I've travelled Eastbound in the AM.
I'm trying to work out if the service was "as expected" or not with respect to this particular service.
- No pre-departure drinks were offered
- GS, then 1K were directly offered meal choices before making rounds in cabin
- Wine glass removed after 3 glasses, without asking me if I wanted more
- Service director removed the bottle of port from the cheese cart before it arrived to me in row 2. I'm not sure if it was offered to the pax behind me
Also, the menu was wrong, and the pre-arrival snack was a cheeseburger on pretzel roll, not the chicken wrap as printed.
Overall, this was one of my least favourite flights in BF, and I just feel the service was not up to scratch, so am wondering if this is a normal level of crappy, or was I just unlucky?
Did you tell them that you want more wine and they cut you off?
Was there any turbulence during the cheese service causing the port bottle to be removed?
Did you mention to the FAs that you want port with your cheese?
I'm not defending the FAs. However, there might be a reason why they did it that way. If you see something you want that they offer onboard, just ask.
to the PDB service.