Originally Posted by Allvest

Booked a TPAC involving a codeshare from NRT-BKK. B Class (high Y fare bucket), with codeshare on ANA.

1) AC will not, cannot, or doesn't want to give me the ANA booking reference. Agent says she "can't see it" in the file
2) AC does not produce a seatmap to select advance seating
3) ANA lets you go to your reservation (using the ticket number) but blocks advance seat selection for AC codeshare bookings
4) AC SE desk will not, cannot, doesn't want to do seat selection by phone
5) ANA phone agent states "the seatmap is not available for your booking" because it's an Air Canada codeshare.
6) I couldn't even buy up to business seating "because it's an AC codeshare"

So, one can only select a seat AT THE AIRPORT. Lovely, by that time, we are stuck in the second last row for a 7 hour flight with one of those nightmare-liner HD configured 787. 6'4", legs wrapped around my chin. It's literally not healthy.

On my way back, I begged the AC NRT concierge to get me advance seating in person.



So, a high-flex B fare doesn't get you anything in a codeshare, except being treated like a third class flier. At least I got the points credited.

Moral of the story: AVOID AC CODESHARES LIKE THE PLAGUE. The are definitely NOT convenient whatsoever.

Clearly, AC does codesharing to just add annoyance to their customers and make sure that we get treated like the cheap kettle we all are. Thanks again, very much!