Originally Posted by
MSPeconomist
How was the ticket booked: through Etihad directly, travel agent, on line service such as Expedia or Travelocity, etc.? Also, did the ticket violate MCT? The phrase "then too short connection to connect...." is making me wonder.
I think it was an issue that with the initial flight delay the connection became too short and the passenger missed the flight, not that the originally booked flights violated the MCT.