<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by travelmad478:
Using my fellow FTers' excellent work on ferreting out promotion codes, I just went online to book a ticket. I picked my train, input the promotion code, was given the discounted fare, and hit "Book Selection." The next screen informed me that my credit card had been charged...for the full fare! Hey, what happened to my discount? I hopped on the phone ("Agent!!") and got this straightened out so that I now have the discounted price, but no one could explain why the website originally priced the promotion correctly and then charged me a higher fare when I bought the ticket. Keep this in mind when you're booking...you may need to work a little harder than you thought.</font>
was posted in another topic, but it is prudent to post this here.