FlyerTalk Forums - View Single Post - experience buying DL fares up after booking on Concur or similar
Old May 21, 2015 | 5:20 am
  #4  
Ledfish
 
Join Date: Aug 2013
Location: DTW
Programs: DL PM, Natl-Exec Elite, Hertz-President Circle, Marriot/Starwood-Gold, HHonors-Gold
Posts: 678
Originally Posted by S_D_P
My employer has started requiring that all our travel be booed through Concur, and only economy fares are permitted. I am allowed to book through Concur and then pay out of pocket to upgrade. However to do this, I have to call DL and then pay a $50 charge for DL to take over the reservation from Concur. Over a year that will add up to a lot of money. I'm a DM. Do any of you think there is any person or office I can contact at DL to see if they will waive that $50 fee given that I am likely to pay to move into J or F very often?
In my experience as a PM, it use to be hit or miss on whether they charged the $50 fee. However over the last 6 months, they have charged it every time I have bought up to FC as you have described. I'm not sure if they would waive it for a DM, but my guess would be no.
Ledfish is offline