Originally Posted by
TheMan
Is there a guarantee that a room will be available by 3 PM on check-in day? If so what is the penalty to the hotel? I had to wait 2 hours for a room at the JW Marriott in New Orleans, a full hour after the 3 pm check-in. Anything?
No, there is no time deadline for room availability. Judging room availability is like restaurant tables. You never know when the guest is going to actually check-out (of even if they will stop by the front desk) and then housekeeping being able to clean the room. The better properties will offer a lesser room to use until your room is ready. Some will offer an upgraded room. Some will offer lounge access. Just telling you to go away until it's ready is very poor service and they should be called on that.
Fortunately, there are many ways to fill your time in NOLA, so short of needing to freshen up, drop your bags and to enjoy the many treasures N'awlins offers.