Originally Posted by
dat4life
I have a stay at the Rennaissance Pere Marquette coming up next week, and received an email stating something similar next week.
This is just a quick overnight for a wedding, so I'm fine with the small room. But this email really irked me. There is nothing in the Marriott Reward T&C that restricts any rate from upgrades, nor was there any sort of language speaking to this in the rate rules. If the hotel had no other rooms available, I completely understand. But to restrict it outright for any type of rate really bothers me. And seriously, I can't think of many rates that don't reserve a specific room type.
I'm so glad that I did the Hyatt Diamond Challenge last year, and shifted the majority of my stays in the direction of Hyatt.
I do believe this is in violation of the MR T&Cs. I would suggest forwarding that message to MR and ask for their clarification of the rules. If this is going to be allowed then they should update the T&Cs and notify all members that properties will now be allowed to declare certain rates exempt from the upgrade benefit.
Now on the upside, doing something like this is a lot better than making the FDCs lie and say there are no upgrades available when in fact there is. Maybe this property is beta-testing the concept. Either way, MR should disclose the situation if that's the case.