FlyerTalk Forums - View Single Post - UA Pilot Diverts to Remove Autistic Child From Plane for Safety Reasons
Old May 18, 2015, 11:23 pm
  #426  
suzy1K
 
Join Date: Feb 2003
Location: D.C. ...in between flights!
Programs: UA MM, AA PP
Posts: 871
1) WFBF (Want First Buy First)
2) UAL would likely fire a FA for just about any excuse (if they could - the union couldn't help on this one) so please appreciate that the FA likely thought long & hard about serving a first class meal to an economy passenger, especially in this particular instance with all the fuss & fury. It goes beyond wanting to help the young girl, despite whatever the mom was up to.
Also, the FA surely would have suspected that other pax might be recording his/her actions or planning on writing into customer service about (or tweeting) the extraneous meal service. No good deed goes unpunished. [Its not like when a nice FA slips you a warm chocolate chip cookie when you're sitting in the bulkhead on a red-eye where nobody else might notice - ahhh warm pre-merger memories]

There are probably active (or ex) crew members on this forum who can comment further on this.
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