Originally Posted by
Stranger
If they sold you something you have every right to get it. Basic contract law. Equipment change is no excuse. (Merely their own internal cooking. If they are not sure they will be able to deliver then they should simply not sell.)
It is ample time that someone take them to court and put a check on their arrogance.
To be clear, they're still in preferred seats, just not seated together. Agent offer to refund preferred seats, which I declined.
Not sure this is a reason to take to court, nor would I call this arrogance.