FlyerTalk Forums - View Single Post - Asia vs. North America, different standard of customer service?
Old May 17, 2015 | 9:22 pm
  #8  
MSPeconomist
A FlyerTalk Posting Legend
40 Countries Visited
60 Nights
5M
15 Years on Site
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Partly due to tradition and partly because wage levels are lower, many Asian hotels have excess staff compared to most other regions. In fact, I sometimes think that people believe it's luxurious to have lots of staff just standing around waiting for something to do. (One similarly finds that Asian airlines have more FAs per passenger on average than USA and European carriers.)
MSPeconomist is offline