Originally Posted by
Hello again
Calling is a lawyer as well and was very good at his trade when practiced. I am sure they have the issues you try and describe covered off pretty well in some fine print somewhere.
I think what the Apologist (in one of his incarnations) is trying to say is that
Calin is a lawyer as well and he was very good at his trade when he practiced. "
Yes, we understand that the culture that was put into place is very antagonistic. Lawyers practicing intimidation. Lawyers whose job is to tell them when the can behave as if they were above the law. (as in PE and downgrades in case of equipment changes, just to give one example of behaving like bullies. And putting themselves above the law.)
Of course if they would be putting as much energy on (1) IT and (2) customer services, they might end up being perceived as a nice airline...
But no, throwing customers (and employees) to the wolves is so much more normal for our lawyer types...