Originally Posted by stimpy

I agree it would be foolish to go the legal route. More money and time than it's worth. However I think you would have a legal point and with proper representation you would win such a case. You would have a very strong legal basis for a claim because BA clearly communicated to us, via our BAEC account page on the website as well as the BA app on our smartphones, that we only needed 800 TP's this year. Then they pulled the rug out mid-year, or late in the year for some. It seems rather clear to me.

Point 1. BA communicated to us that the TP threshold would change to 1500 TP's.

Point 2. BA later communicated to us, twice, that we would have an extra year of grace period.

Point 3. BA communicated to us throughout 2015, up until May, that we still only needed 800 TP's.

So point 3 overrides the earlier communication in point 1. And Point 2 gives the customers a lot of ambiguity.