Originally Posted by
brunos
if you read many threads here, you will find that TG has been on a downward trend for years, financially and in terms of relative product quality. Q1 is a very good quarter for TG as this is holiday season for foreign tourists and 2014 Q1 was poor due to political events. But a 75% load factor in peak season is NOT good.
True, but it's much better than 70%. If they make 80% next year, maybe they're on the right track? Inefficiency can be dealt with without downsizing. (I suspect Thai wages being way below Singapore and Hong Kong wages is why they can get away with way more employees per aircraft than SQ and CX. It also means there is much more they could achieve.)
TG's fleet is not that disparate for its size. (It's almost all 772/773/333/744, with 787/380 additions coming along, while they retire the 744.) It is not, in my experience, unreliable. On-time performance for me is better than any airline in its region. (i.e. better than UA, PR, SQ, OZ, NH, QF, DL)
The one thing I'd agree with is that their web site is lousy. They should fix it, no matter what else they do with the airline. (Like the over-staffing, simply making cut-backs will not fix this.)