Originally Posted by
Dave Noble
Was she reticketed into business class when she purchased the upgrade? If she was ticketed in business class, then she would be entitled to EC261 downgrade compensation rather than a refund of the extra amount paid
Yes, she was. However we'd happily go for the promised "bird in the hand" of the offered refund rather than the unknown potential battle of another claim under eu261 that I suspect will be going through the rounds of "exceptional circumstances".
No interest in being greedy here, just interested in getting what was promised