One step up from a base room
I'm simply blown away and speechless
Diamond recognition worthy of an award winning program
Maybe Hyatt has since sold the hotel to Ritz Carlton and we just haven't figured it out

Billing Mistakes with a flagship 5 star property known for details oriented GM and his team? Impossible it has never happened as they have impeccable trained polished professionals here that always exceed expectations with the finast execution
Glad you were happy with your stay overall though
Thanks for the updates and I hope you enjoyed elbowing your neighbors at dinner!Perhaps you are well acquainted now
Sad IMHO but you really have to find some humor in this or it would be really sad!
I don't look at redeeming points any different than revenue when I book a stay but to each their own thoughts on the topic
A great stay is what it is and so is a deeply flawed one IMHO
We appreciate the trip report and glad you had some upsides too!