FlyerTalk Forums - View Single Post - Deceptive Practices? Hilton Price Match Guarantee Denied Due to Hidden Rate
Old May 14, 2015 | 12:59 pm
  #25  
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Originally Posted by ZenWorld
In order to get around Hilton's BRG, the competitor added a clause which obviously is not enforced when booking: "you must be from Asia to enjoy the better rate." ... Hilton's BRG team focused solely on the "in Asia" clause.

The general consensus that Hilton BRG's team is doing their very best to reject BRG claims rather than facilitating claims has some truth in it.
That's my point (upthread). It's easier to forget about the BRG and assume its worthlessness than wage war over it and lose because Hilton is dedicated to finding loopholes.
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