Agree with Cap1...though they aren't smart/ecofriendly about changing your photo.
I wanted to change my photo when the new one was being issued, but it was not possible in the mist logical manner:
You can't upload a photo and say "use it on the next card" instead of sending it immediately.
Support couldn't or wouldn't help with timing, so long and behold I get 2 cards within a week of each other.
This was 2-3 years ago, but I doubt they listened to me.